wcolo.com is strongly committed to protect your privacy and to provide safe online purchasing experience to all our customers.This policy (together with any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We May Collect From You

We may collect and process the following data about you:

  1.  Information that you provide by filling in forms on wcolo.com (“our site”). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  2. If you contact us, we may keep a record of that correspondence.
  3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  4. Details of transactions you carry out through our site and of the fulfillment of your orders.
  5. Details of your visits to our site, including, but not limited to, traffic data, location data, and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  6. Details relating to your identity, your medical details on any prescription, or any other information you may provide to us.

Security Policy

Your personal information will be automatically encrypted or encoded before it is sent over the Internet by Secure Sockets Layer (SSL). When you enter wcolo.com, any personal information including address, telephone number, Social Security or EIN number, account number and other information that can personally identify you, is secured through data encryption technology. This protection applies in areas including but not limited to, online ordering, order status, and credit application, etc. Any access to your personal information is restricted. Only employees who need access to this information to perform a specific job are granted the access to it. The site contains links to other web sites, and wcolo.com is not responsible for the content or privacy practices on those third party web sites. You may need to review their respective privacy policies as well.

Use of Cookies

Cookie technology can provide you with tailored information while visiting a Web site. Cookies are data elements that a Web site can send to your browser and are stored on your system. Some Web site pages use cookies to better serve you when you return to these Sites. The Site cookie sent to your address contains the country location you have selected and online settings for visiting the Site whether you have selected or not. The Site does not store individual names, email addresses, street addresses, credit card numbers or phone numbers in cookies placed on your computer. However, the Site does collect non-identifiable information from visits to our Site to help us provide better customer service. For example, we track the domains people visit and we measure visitors’ activities on the Site, but we do so in ways that keep personal information non-identifiable. We only use the data to analyze trends and statistics and to help us provide better customer service.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

How We Use The Information

We use information about you in the following ways:

  1. To ensure that content from our site is presented in the most effective manner for you and for your computer.
  2. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  3. To carry out our obligations arising from any contracts entered into between you and us.
  4. To allow you to participate in interactive features of our service, when you choose to do so.
  5. To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (such as e-mail) with information about goods and services similar to those which were the subject of previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form).

If Required By Law

If wcolo.com is served with a legally enforceable court order, we are required to make personal information available to law enforcement or regulatory agencies.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates and third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check their individual policies before you submit any personal data to these websites.